AGENDA

Wednesday

Massolution, with support from Founding CIG (Crowd Sourcing Special Interest Group) Sponsor Amazon, is launching the first enterprise only, confidential forum where crowdsourcing practitioners are free to discuss strategies, market insights, and enterprise crowdsourcing best practices in a “non-commercial” environment.

 

 

Thursday

Full Day Event Open to Enterprises and Participating Sponsors Only.

 

LEARN ABOUT THE WORLDS LEADING CROWD INNOVATORS: AAA, ABN AMRO, Amazon, American Airlines, Carnival Cruises, Charles Schwab, Coca-Cola, Google, IBM, LinkedIn, P&G, Walmart, Xerox and more!

 

 

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Agenda

October 2014–September 2015

  • Wednesday

    September 18
    Draft cig Agenda
    TIMEPRESENTATION TOPIC
    8:00 am
    CIG Meeting Ends
    Draft cig Agenda
    TIMEPRESENTATION TOPIC
    8:00 am
    Cocktail Party: W Hotel Lexington Avenue

    For all CIG and Conference Attendees

    Sponsored by RebirthFinancial

    Joy Schoffler, CEO Leverage-PR introducing our cocktail sponsor Chonchol Gupta, CEO Rebirth Financial

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Check-in and Continental Breakfast

    W Hotel Lexington: 2nd Floor Assembly Foyer

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Welcome & Opening Remarks

    Introducing: massolution NYC 2013: Crowd Powered Business

    Introduced by:
    Carl Esposti, Founder & CEO massolution and Crowdsourcing.org
    Mark Hodges, Advisory Board Chairman, massolution and Crowdsourcing.org

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    How the Crowd Is Turning R&D On Its Head

    Creative approaches for solution ideation

    Learn how Tongal is working with companies such as LEGO, Colgate, Unilever and Allstate Corporation that are turning to the crowd for creative ideas on how to tackle old problems and invent new businesses.

    Presenter: Mark Burrell, Co-Founder of Tongal

     

     

     
    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    How innovation is changing and what’s changing innovation

    Top Coder will present the journey that has led them to become established as a leader in the field and share why they believe that the ”crowd” has a  central role to play in the future of innovation.

    Founded in April 2001, Top Coder has pioneered the use of crowd-based models to identify extraordinary talent and solve complex business problems. Via competition-based approaches, Top Coder has built its innovation and problem solving community to a force of over half a million experts. Top Coder runs regular competitions, asking its community to develop algorithms, design and develop software and solve critical business challenges in areas such as Big Data.

    Presenters:
    Brendan Wright, Senior Vice President Sales and Delivery, Top Coder
    Narinder Singh Co-Founder of Appirio which acquired TopCoder on 18 September 2013
    (see http://crowdsourcing.org/l/23626)

     

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Crowd-driven innovation for brand and product development

    Learn how companies such as P&G are turning to the crowd to engage key stakeholders and high-value customers in the development of brand strategies and in the development of new products.

    Presenter: Shelley Kuipers, Founder & CEO Chaordix Inc

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Networking Break
    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Where Humans and Machines Meet

    While machine learning has advanced dramatically, human intelligence is still required to solve problems that are easy for humans but difficult for computers – when the two meet the result is powerful

    Presenters:
    Joel Simpson, CEO & Founder Alegion
    John Hoskins, Sr. Mgr, Business Development, Amazon Mechanical Turk

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Optimizing a virtual workforce

    How technology can direct work into the public crowd, finding the most qualified worker for the job.

    Presenters:
    Valentin Gui, Customer Solutions, Mobileworks
    Austin Allen, Head of the Poetry Division at Genius Media Inc (Better known as RapGenius)

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Leveraging microtasking and crowdsourcing inside the large enterprise to generate and advance new business ideas

    Learn how in a highly complex environment, crowdsourcing is used to support the processing of sensitive data and in the production of client information.

    Presenter: Mike Andrews, Managing Director, SecureTask, DST Systems

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Lunch – 2nd Floor Grand Ballroom

    Sponsored by Community Funded

    Joy Schoffler, CEO Leverage-PR introducing our lunch sponsor McCabe Callahan, CEO Community Funded

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Networking Break
    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Crowdfunding, not just about “capital”

    Via crowdfunding, billions are being invested in markets without touching the existing, traditional investment structures. Crowdfunding is a serious alternative to Angel, VC funding and bank finance but the implications of crowdfunding go far beyond accessibility to start-up and growth capital.

    Presenter: Doug Ellenoff, Managing Partner Ellenoff, Grossman & Schole

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Enterprise crowdfunding; the crowd as the ultimate focus group

    Why companies like Coca-Cola and ATB financial are investing in crowdfunding initiatives to support social and economic impact initiatives, for leveraging innovation portfolios and for validating products.

    Presenter: Alon Goren, Founder and President, Invested.In

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    The future of enterprise crowdfunding; the digital incubator

    How large enterprises are engaging in crowdfunding to gain access to IP, technology and talent.

    Presenter: Joseph Barisonzi Founder & CEO, CommunityLeader

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    A look at how a large global service provider is approaching B2B Crowdsourcing - Case Study

    Genpact Limited (NYSE: G) is a global leader in transforming and running business processes and operations serving hundreds of clients including over 100 of the Fortune Global 500. Genpact offers a combination of process optimization, analytics and technology through 60,000+ employees in 24 countries, with key management based in New York City.

    ”The outsourcing industry stands today at the beginning of a disruptive shift that can potentially be larger than that driven by off-shoring over the last decade.” Subroto Gupta, November ’12.

    A look at how one of the worlds leading service providers has been approaching enterprise crowdsourcing:

    - What problems are Genpact trying to address via crowdsourcing?
    - What are the advantages and benefits?
    - What has been learnt?
    - Where is it going?

    Presenter: Subroto Gupta, VP Social Business & Product Innovation at Genpact

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Implementing Crowdsourcing in a Large Enterprise - Case Study

    DST Systems Inc. specializes in information processing and management supporting shareholder record keeping, all customer communications, commission calculations, money movement, broker/dealer and advisor portals etc. for mutual fund companies, and for state 529 plans, retirement plans (401k, 403b etc.) and support brokerage systems mutual fund holding. DST has been progressivly implementing crowdsourcing solutions with the goal of further improving efficiency, productivity, and customer service.

    Presenter: Mike Andrews, Managing Director, DST, Secure Task

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Crowdsourcing Technology: Build Vs Buy

    Faced with many options including: managed service providers, technology plays and build your own crowdsourcing technology, what choices do you have and how do you decide?

    Presentation and panel moderation by: Matt Swanson, Founding Partner at Silicon Valley Software Group

    Panel:
    Meera Sampath, VP, Innovation & Business Transformation, Xerox Business Services
    Chong Sun, SW Engineer, Walmart-Labs
    Patrick Philips, Head of Crowdsourcing, LinkedIn
    Naohisa Takahashi, Strategic Alliance Manager, Yahoo! Japan
    Subroto Gupta, VP Social Business & Product Innovation at GenPact

    Draft cig Agenda
    TIMEPRESENTATION TOPIC
    12:30 pm
    Check-in & Light Snacks

    W Hotel Lexington Avenue: 2 nd Floor Foyer

    Draft cig Agenda
    TIMEPRESENTATION TOPIC
    1:00 pm
    Welcome & Opening Remarks

    Why start an Enterprise Crowdsourcing Special Interest Group?

    Introduction by Carl Esposti, Founder & CEO massolution and Crowdsourcing.org, and

    David Alan Grier, President of the IEEE Computer Society

    Draft cig Agenda
    TIMEPRESENTATION TOPIC
    1:10 pm
    Crowdsourcing Provider Market Landscape

    The technology stack: How to view the CSP landscape and how to identify enterprise-grade Crowdsourcing Service Providers (CSPs)?

    Presenters:
    Carl Esposti, Founder & CEO massolution and Crowdsourcing.org
    Tim Olsen, Assistant Professor and Crowdsourcing Researcher at Arizona State University

    Draft cig Agenda
    TIMEPRESENTATION TOPIC
    1:55 pm
    What work is being crowdsourced today and which enterprises are crowdsourcing?

    Presenting a taxonomy for how to think about crowdsourcing use cases and looking at which companies today are crowdsourcing what types of work.

    Presenters:
    Carl Esposti, Founder & CEO massolution and Crowdsourcing.org
    Dana Emberson, VP Market Development, massolution and Crowdsourcing.org

    Draft cig Agenda
    TIMEPRESENTATION TOPIC
    2:10 pm
    What’s on the horizon and what’s the future of crowdsourcing?

    What are the problems large enterprises are trying to solve with crowdsourcing and what type of critical business challenges will we be able to address 2-3 years from now?

    Moderated by: Dana Emberson, VP Market Development, massolution and Dawn Evans, CEO, SIG

    Panel:
    Maja Vukovic, PhD, Research Staff Member, IBM T.J. Watson Research Center
    AnHai Doan, Chief Scientist, Walmart-Labs
    Tim Olsen, Assistant Professor and Crowdsourcing Researcher at Arizona State University
    Naohisa Takahashi, Strategic Alliance Manager, Yahoo! Japan
    Matt Swanson, Founding Partner at Silicon Valley Software Group
    Tony Greenberg, iCEO of RampRate Sourcing Advisors and DeepStrat

    Draft cig Agenda
    TIMEPRESENTATION TOPIC
    3:15 pm
    Crowdsourcing Best Practices

    Effective approaches for the disintegration, optimization & automation of enterprise workflows via crowdsourcing

    Presenter: John Hoskins, Sr. Mgr, Business Development, Amazon Mechanical Turk

    Draft cig Agenda
    TIMEPRESENTATION TOPIC
    3:30 pm
    Implementing Crowdsourcing

    ●    Enterprise level workflow design
    ●    Achieving: speed, cost and quality
    ●    Worker management

    Moderated by: John Hoskins, Sr. Mgr, Business Development, Amazon Mechanical Turk

    Panel:
    Maja Vukovic, PhD, Research Staff Member, IBM T.J. Watson Research Center
    AnHai Doan, Chief Scientist, Walmart-Labs
    Patrick Philips, Head of Crowdsourcing, LinkedIn
    Matt Swanson, Founding Partner at Silicon Valley Software Group

    Draft cig Agenda
    TIMEPRESENTATION TOPIC
    4:30 pm
    Crowdsourcing: An Emerging (& Evolutionary) Practice at Microsoft - Case Study

    How Microsoft’s Bing used crowds to take-on Google

    Bing is a search engine that helps you spend less time searching and more time doing by bringing together the best of search and people in your social networks. With the help of Crowdsourcing, Bing has become a major player in the global search engine industry and has emerged as a threat to Google’s dominance. Over a six year period, Tom’s team – through strong partnering with global Crowd solutions companies like Appen – developed many groundbreaking best practices employed in strategic decision making and in engineering efforts worldwide.

    Presenter: Tom White, Sr. Vice President of Crowdsourcing, Appen (formerly with Microsoft)

    Draft cig Agenda
    TIMEPRESENTATION TOPIC
    4:45 pm
    The Day’s Recap

    Capturing the key points of the afternoons presentations and discussions and looking forward at CIG’s Mission and Objectives.

    A recap and open discussion facilitated by:
    Carl Esposti, Founder & CEO massolution and Crowdsourcing.org
    David Alan Grier, President of the IEEE Computer Society

  • Thursday

    September 19
    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Check-in and Continental Breakfast

    W Hotel Lexington: 2nd Floor Assembly Foyer

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Welcome & Opening Remarks

    Introducing: massolution NYC 2013: Crowd Powered Business

    Introduced by:
    Carl Esposti, Founder & CEO massolution and Crowdsourcing.org
    Mark Hodges, Advisory Board Chairman, massolution and Crowdsourcing.org

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    How innovation is changing and what’s changing innovation

    Top Coder will present the journey that has led them to become established as a leader in the field and share why they believe that the ”crowd” has a  central role to play in the future of innovation.

    Founded in April 2001, Top Coder has pioneered the use of crowd-based models to identify extraordinary talent and solve complex business problems. Via competition-based approaches, Top Coder has built its innovation and problem solving community to a force of over half a million experts. Top Coder runs regular competitions, asking its community to develop algorithms, design and develop software and solve critical business challenges in areas such as Big Data.

    Presenters:
    Brendan Wright, Senior Vice President Sales and Delivery, Top Coder
    Narinder Singh Co-Founder of Appirio which acquired TopCoder on 18 September 2013
    (see http://crowdsourcing.org/l/23626)

     

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Crowd-driven innovation for brand and product development

    Learn how companies such as P&G are turning to the crowd to engage key stakeholders and high-value customers in the development of brand strategies and in the development of new products.

    Presenter: Shelley Kuipers, Founder & CEO Chaordix Inc

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Networking Break
    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Where Humans and Machines Meet

    While machine learning has advanced dramatically, human intelligence is still required to solve problems that are easy for humans but difficult for computers – when the two meet the result is powerful

    Presenters:
    Joel Simpson, CEO & Founder Alegion
    John Hoskins, Sr. Mgr, Business Development, Amazon Mechanical Turk

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Optimizing a virtual workforce

    How technology can direct work into the public crowd, finding the most qualified worker for the job.

    Presenters:
    Valentin Gui, Customer Solutions, Mobileworks
    Austin Allen, Head of the Poetry Division at Genius Media Inc (Better known as RapGenius)

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Leveraging microtasking and crowdsourcing inside the large enterprise to generate and advance new business ideas

    Learn how in a highly complex environment, crowdsourcing is used to support the processing of sensitive data and in the production of client information.

    Presenter: Mike Andrews, Managing Director, SecureTask, DST Systems

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Lunch – 2nd Floor Grand Ballroom

    Sponsored by Community Funded

    Joy Schoffler, CEO Leverage-PR introducing our lunch sponsor McCabe Callahan, CEO Community Funded

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Networking Break
    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Crowdfunding, not just about “capital”

    Via crowdfunding, billions are being invested in markets without touching the existing, traditional investment structures. Crowdfunding is a serious alternative to Angel, VC funding and bank finance but the implications of crowdfunding go far beyond accessibility to start-up and growth capital.

    Presenter: Doug Ellenoff, Managing Partner Ellenoff, Grossman & Schole

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Enterprise crowdfunding; the crowd as the ultimate focus group

    Why companies like Coca-Cola and ATB financial are investing in crowdfunding initiatives to support social and economic impact initiatives, for leveraging innovation portfolios and for validating products.

    Presenter: Alon Goren, Founder and President, Invested.In

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    The future of enterprise crowdfunding; the digital incubator

    How large enterprises are engaging in crowdfunding to gain access to IP, technology and talent.

    Presenter: Joseph Barisonzi Founder & CEO, CommunityLeader

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    A look at how a large global service provider is approaching B2B Crowdsourcing - Case Study

    Genpact Limited (NYSE: G) is a global leader in transforming and running business processes and operations serving hundreds of clients including over 100 of the Fortune Global 500. Genpact offers a combination of process optimization, analytics and technology through 60,000+ employees in 24 countries, with key management based in New York City.

    ”The outsourcing industry stands today at the beginning of a disruptive shift that can potentially be larger than that driven by off-shoring over the last decade.” Subroto Gupta, November ’12.

    A look at how one of the worlds leading service providers has been approaching enterprise crowdsourcing:

    - What problems are Genpact trying to address via crowdsourcing?
    - What are the advantages and benefits?
    - What has been learnt?
    - Where is it going?

    Presenter: Subroto Gupta, VP Social Business & Product Innovation at Genpact

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 am
    Implementing Crowdsourcing in a Large Enterprise - Case Study

    DST Systems Inc. specializes in information processing and management supporting shareholder record keeping, all customer communications, commission calculations, money movement, broker/dealer and advisor portals etc. for mutual fund companies, and for state 529 plans, retirement plans (401k, 403b etc.) and support brokerage systems mutual fund holding. DST has been progressivly implementing crowdsourcing solutions with the goal of further improving efficiency, productivity, and customer service.

    Presenter: Mike Andrews, Managing Director, DST, Secure Task

    3rd Test Category
    TIMEPRESENTATION TOPIC
    9:00 am
    Keynote: How Crowd Powered Business is rewriting the rules for the new enterprise!

    LEGO has transitioned from an enterprise steeped in traditional roots into a global, digitally connected business and pioneered how Crowd Powered Business is rewriting the rules for the new enterprise.

    Successfully engaging customers in open collaboration through LEGO’s CUUSOO crowdsourcing platform has led to the development of a range of new products, including the popular LEGO Minecraft sets.

    Presenter: Troels Lange Andersen, Head of Community Business, Technology Innovation, LEGO

    3rd Test Category
    TIMEPRESENTATION TOPIC
    9:25 am
    THE CROWD AS THE ENGINE FOR ENTERPRISE INNOVATION

    INTRODUCING CONFERENCE THEME ONE – CROWD POWERED INNOVATION

    Introduced by Dawn Evans, CEO of SIG (Sourcing Interest Group)

    Companies need to innovate and crowdsourcing new ideas, new designs, information around patents, market research, and accessing selective, high level expertise are all being practiced by companies with a strong growth dynamic.

    3rd Test Category
    TIMEPRESENTATION TOPIC
    10:45 am
    “CROWD” - A GROWTH GAME CHANGER FOR THE AGILE ENTERPRISE

    INTRODUCING CONFERENCE THEME TWO – CROWD POWERED GROWTH

    Introduced by Mark Hodges, Chairman Advisory Board, massolution and Crowdsourcing.org

    Companies need access to talent and scalable resources and to make sure that costs and resources are aligned with opportunities. Stellar performers are doing that, realizing the new digital labor-ecosystem is the on-demand labor pool of the future firm.

    3rd Test Category
    TIMEPRESENTATION TOPIC
    11:10 am
    Innovative crowd-based models to solve new-world business problems

    Leading companies such as Google are turning to the crowd to access scalable on-demand talent in order to solve critical business problems in fields such as Big Data

    Presenters:
    Paul Sibley, Director Enterprise Sales, oDesk
    Praveen Paritosh, Software Engineer at Google

    3rd Test Category
    TIMEPRESENTATION TOPIC
    11:30 am
    Using technology and crowdsourcing to make enterprise information useful and actionable

    Crowdsourcing approaches can supplement technology solutions to automatically, efficiently and accurately capture, classify, process, validate and integrate enterprise data in ERP, CRM and workflow systems.

    Presenter: Robert W. Howe, Enterprise Accounts, Top Image Systems

    3rd Test Category
    TIMEPRESENTATION TOPIC
    12:30 pm
    The "Hybrid Crowd": how combining automation and employees unlocks enterprise crowdsourcing

    Crowdsourcing is a powerful tool, but it becomes a complete enterprise workforce solution when public crowds are integrated with automation and subject matter experts.   Hear how one of the top business and financial data providers taps the ”hybrid crowd.”

    Presenter: Peter Marney, Head of Professional Services, CrowdComputing Systems, Inc.

    3rd Test Category
    TIMEPRESENTATION TOPIC
    2:00 pm
    ENTERPRISE CROWDFUNDING OPENS MARKETS & DRIVES SALES

    INTRODUCING CONFERENCE THEME THREE – CROWD POWERED MARKET DEVELOPMENT

    Introduced by Mr. John Halvey, General Counsel of NYSE Euronext

    Large enterprises are developing crowdfunding strategies as a new and competitive model for product validation, innovation and for supporting social and economic impact initiatives.

    3rd Test Category
    TIMEPRESENTATION TOPIC
    2:55 pm
    What does crowdfunding mean to a large financial institution?

    Exploring why the progressive and forward thinking international Dutch bank, ABN AMRO, began its journey into crowdfunding and launched its own crowdfunding platform Seeds.nl?

    Presenters:
    Arthur van de Graaf, ABN AMRO and Manager of Seeds Investment
    Korstiaan Zandvliet, Founder and CEO, Symbid

    3rd Test Category
    TIMEPRESENTATION TOPIC
    3:15 pm
    Networking Break
    3rd Test Category
    TIMEPRESENTATION TOPIC
    3:30 pm
    PUSHING THE ENVELOPE IN CUSTOMER CENTRIC GROWTH

    INTRODUCING CONFERENCE THEME FOUR – CROWD POWERED CUSTOMER STRATEGIES

    Introduced by Dana Emberson, VP Market Development, massolution

    Crowd-based models provide innovative approaches for engaging customers, improving the customer experience and for increasing customer lifetime value.

    3rd Test Category
    TIMEPRESENTATION TOPIC
    3:35 pm
    How LinkedIn solves customer-centric problems via crowdsourcing at massive scale

    In a data-centric business with customer facing applications that are critical to company performance, technology alone can not support the needs of a fast growing and market leading enterprise. Hear how LinkedIn is combining technology with crowd to deliver unparalleled results.

    Presenters:
    Tim Matthews, CMO, CrowdFlower
    Patrick Philips, Head of Crowdsourcing, LinkedIn

    3rd Test Category
    TIMEPRESENTATION TOPIC
    3:55 pm
    Building your Next-Generation Customer Apps with Enterprise Crowdsourcing

    Market facing applications are often a customers first point of contact with the enterprise! Improve results through Crowdtesting, a customer-centric solution in an application-driven world!

    Presenter: Dieter Speidel, Founder and CEO, PASS Group

    3rd Test Category
    TIMEPRESENTATION TOPIC
    4:15 pm
    Crowd-based solutions for marketing and selling products and services

    Dynamic and competitive growth engines for high-performing enterprises.

    Presenters:
    John A. Meyer, Co-Chairman & CEO, Arise Virtual Solutions, Inc.
    Robert Camacho, Vice President of Contact Center Operations, Agero

    3rd Test Category
    TIMEPRESENTATION TOPIC
    4:35 pm
    Introducing a new generation of crowd powered logistics

    New models for crowd-powered logistics, pioneered by WeGoLook, are enabling companies like JP Morgan Chase to utilize the power of 10,000 adept agents to mitigate risk on a nationwide scale.

    Presenter: Scott Klososky, Director of Enterprise Solutions, WeGoLook

    3rd Test Category
    TIMEPRESENTATION TOPIC
    4:55 pm
    TAKING ON THE GIANTS: THE "CROWD" vs. THE GOLIATHS

    Over the last few years, we have seen new crowd-based businesses that have taken on the Goliaths of industry and have won. Consider businesses such as iStock, AirB&B, Instagram, Zipcar and others that have reshaped markets. Hear how Zipments is using a customer-centric, ”crowd” model to take on the likes of FedEx and UPS, the multi-billion dollar leaders of the industry it’s attacking!

    Presenter: Garrick Pohl, Founder & CEO, Zipments

    3rd Test Category
    TIMEPRESENTATION TOPIC
    5:15 pm
    Collective intelligence for enhanced customer experience

    Effective business transformation relies on the insights obtained by extracting large volumes of tacit knowledge about processes, products and people. Hear how IBM Research is deploying crowdsourcing techniques to enable scalable knowledge discovery.

    Presenter: Maja Vukovic, PhD, Research Staff Member, IBM T.J. Watson Research Center

    3rd Test Category
    TIMEPRESENTATION TOPIC
    5:35 pm
    Crowd Powered Business: New Rules, New Enterprise

    - What we have learned from the speakers
    - Key takeaways
    - Taking action: developing an enterprise crowdsourcing or crowdfunding strategy?

    Discussion and Q&A:
    Carl Esposti, Founder & CEO massolution and Crowdsourcing.org
    Mark Hodges, Advisory Board Chairman, massolution and Crowdsourcing.org

    3rd Test Category
    TIMEPRESENTATION TOPIC
    6:00 pm
    Cocktails and Networking

    Sponsored by oDesk

    3rd Test Category
    TIMEPRESENTATION TOPIC
    8:00 pm
    Conference Ends